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Call Center Operations

One of the challenges facing the insurance industry today is the prompt and accurate reporting of illness, accidents, and injuries as well as ensuring that the event is reported, investigated, and resolved to the client’s satisfaction.  

Through its U.S.-based call center, MedInsights provides:

  • Intake coverage 24 hours per day, 7 days per week, 365 days per year
  • Client customization both in how the call is handled and the data that is captured
  • The capability to handle First Reports of Incident as well as a web-based OSHA recordkeeping tool

For more information about our call center operations, please complete and submit this form.

 

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